1. Overview
Find Parent Advocates is operated by Team-Based, LLC ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information
- Account credentials
- Professional background and qualifications (for advocates)
- Communication preferences
- Profile information
Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Device and browser information
- IP address and location data
- Usage data and interactions with our platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our service
- To match parents with appropriate advocates
- To communicate with you about our services
- To improve and personalize user experience
- To detect, prevent, and address technical issues
- To comply with legal obligations
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your data is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
You have certain rights regarding your personal information:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
10. Changes to Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
Email: support@teambased.io