1. Agreement to Terms
Find Parent Advocates is operated by Team-Based, LLC ("we," "our," or "us"). By accessing or using Find Parent Advocates, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.
2. Our Services
Find Parent Advocates is a platform that connects parents with special education advocates. We provide the following services:
- A directory of special education advocates
- Tools for advocates to create and manage their profiles
- Communication tools between parents and advocates
- Educational resources about special education advocacy
We do not provide advocacy services directly. We are a platform that facilitates connections between parents and independent advocates.
3. User Accounts
When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the security of your account and password.
You agree to notify us immediately of any unauthorized access to or use of your account.
4. User Conduct
You agree not to:
- Use the service for any unlawful purpose
- Harass, abuse, or harm other users
- Share false or misleading information
- Attempt to access accounts or data you're not authorized to access
- Interfere with or disrupt the service
5. Advocate Terms
Advocates using our platform agree to:
- Provide accurate information about their qualifications and experience
- Maintain professional conduct in all interactions
- Respond to inquiries in a timely manner
- Handle their own payment arrangements with parents
- Comply with all applicable laws and regulations
6. Parent Terms
Parents using our platform agree to:
- Provide accurate information when seeking services
- Communicate respectfully with advocates
- Handle payment arrangements directly with advocates
- Not share advocate contact information outside the platform
7. Payments
Find Parent Advocates does not process payments between parents and advocates. All payment arrangements are made directly between parents and advocates.
For premium advocate subscriptions, we use Stripe as our payment processor. By subscribing to our premium service, you agree to Stripe's terms of service and authorize us to bill your payment method through Stripe on a recurring basis. Subscription fees are non-refundable except as provided in our 30-day money-back guarantee.
8. Limitation of Liability
Find Parent Advocates is not responsible for:
- The quality or accuracy of advocacy services provided
- Disputes between parents and advocates
- Payment issues between users
- Any damages resulting from use of the service
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your information.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the platform.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@teambased.io